Terms of Service - Run - Generative Microcontent Assistant

Agreement to Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Run, Inc. ("Run," "we," "us," or "our") governing your access to and use of Run's generative microcontent assistant service, including our website, mobile applications, API services, browser extensions, and all related platforms, tools, and services (collectively, the "Service").

By accessing, downloading, installing, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

These Terms apply to all users of the Service, including but not limited to trial users, paid subscribers, enterprise customers, API users, and any other individuals or entities that access or use the Service in any capacity. We reserve the right to modify, update, or replace these Terms at any time at our sole discretion.

Description of Service

Run provides an AI-powered platform that assists users in creating, generating, and optimizing social media content, including but not limited to posts, captions, images, videos, and other multimedia elements. Our Service utilizes generative artificial intelligence models, including technology from Runway and other providers, to deliver content creation solutions.

Service Features

The Service includes, but is not limited to:

AI-powered text generation for social media posts and captions
Visual content creation and enhancement tools
Brand voice analysis and consistency features
Multi-platform content optimization and formatting
Content scheduling and publishing capabilities
Analytics and performance tracking tools
Team collaboration and workflow management features
API access for integration with third-party platforms
Custom template creation and management
Bulk content generation and processing
Content library and asset management

Service Availability and Modifications

We strive to provide continuous access to the Service, but we do not provide availability commitments. The Service may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

Beta Features and Experimental Services

From time to time, we may offer beta features, experimental services, or preview functionalities. These features are provided "as is" and may be unstable, incomplete, or subject to change or removal without notice.

User Accounts and Registration

To access certain features of the Service, you must create a user account. The account registration process requires you to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Requirements

When creating an account, you agree to:

Provide accurate, current, and complete registration information
Maintain and promptly update your account information to keep it accurate and complete
Keep your login credentials secure and confidential
Not share your account with any third party
Immediately notify us of any unauthorized use of your account
Accept full responsibility for all activities that occur under your account
Use only one account per individual or organization unless explicitly authorized
Comply with all applicable laws and regulations in your jurisdiction
Not create accounts using automated means or false information

Account Verification

We may require verification of your identity, contact information, or payment details before granting access to certain features or subscription tiers. Failure to complete verification when requested may result in limited access to the Service or account suspension.

Account Termination

We reserve the right to suspend, disable, or terminate your account at any time for any reason, including but not limited to violation of these Terms, suspected fraudulent activity, or extended periods of inactivity. You may also terminate your account at any time through your account settings or by contacting our support team.

Acceptable Use Policy

Your use of the Service must comply with all applicable laws, regulations, and these Terms. You are solely responsible for your conduct and any content you create, upload, or share through the Service.

Prohibited Activities

You agree not to use the Service to:

Create, upload, or distribute content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
Infringe upon intellectual property rights, privacy rights, or other rights of third parties
Generate spam, misleading, deceptive, or fraudulent content
Promote hate speech, discrimination, violence, or illegal activities
Attempt to reverse engineer, decompile, or extract our AI models or proprietary algorithms
Use the Service for competitive intelligence or to develop competing products or services
Violate any applicable laws, regulations, or third-party rights
Interfere with or disrupt the Service, its servers, or networks
Attempt to gain unauthorized access to any part of the Service or other users' accounts
Use automated scripts, bots, or other means to access the Service beyond normal usage patterns
Circumvent any security measures or access controls
Create content that violates platform policies of social media networks
Impersonate any person or entity or misrepresent your affiliation

Content Standards

All content created or shared through the Service must:

Comply with applicable laws and regulations
Respect intellectual property and privacy rights
Be appropriate for the intended audience and platform
Not contain malicious code, viruses, or harmful elements
Not violate community standards of target social media platforms
Be factually accurate when making claims or statements
Respect cultural sensitivities and avoid offensive material

Monitoring and Enforcement

While we are not obligated to monitor user content, we reserve the right to review, investigate, and take appropriate action regarding any suspected violations of these Terms. This may include content removal, account suspension, or termination of Service access.

Content and Intellectual Property

Your Content Ownership

You retain ownership of all content you create, upload, or input into the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free, worldwide license to use, process, store, and analyze Your Content solely for the purpose of providing and improving the Service.

Generated Content Rights

Content generated by our AI models based on your inputs ("Generated Content") is provided to you under a non-exclusive, royalty-free license. You may use Generated Content for your business and personal purposes, subject to these Terms and applicable laws. However, you acknowledge that similar content may be generated for other users based on similar inputs.

Content Responsibility

You are solely responsible for:

Ensuring Generated Content complies with applicable laws and regulations
Verifying that Generated Content does not infringe third-party rights
Reviewing and editing Generated Content before publication or distribution
Obtaining necessary permissions for any third-party materials used
Complying with platform-specific terms when publishing content
Fact-checking and verifying accuracy of Generated Content
Ensuring Generated Content aligns with your brand values and messaging

Our Intellectual Property

The Service, including our AI models, algorithms, software, technology, trademarks, and proprietary methodologies, is protected by intellectual property laws. You acknowledge that we retain all rights, title, and interest in our intellectual property.

Disclaimers and Limitations

Service Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We make no representations about the accuracy, reliability, completeness, or timeliness of any content generated through the Service.

AI-Generated Content Limitations

AI-generated content may contain inaccuracies, biases, or inappropriate material. Users are responsible for reviewing, editing, and verifying all generated content before use. We do not guarantee the quality, accuracy, or suitability of generated content for any particular purpose.

Performance and Results

We make no guarantees about specific outcomes, performance improvements, or business results from using the Service. Individual results may vary based on numerous factors including user input quality, content strategy, market conditions, and platform algorithms.

Third-Party Integrations

The Service may integrate with third-party platforms and services. We are not responsible for the availability, functionality, or policies of these third-party services. Your use of third-party integrations is subject to their respective terms and conditions.

Contact Information

If you have questions, concerns, or legal inquiries regarding these Terms of Service, please contact us:

Email: hello@run-assistant.com

Phone: +1 (619) 584-7230

Address: 4050 38th St, San Diego, CA 92105

For legal-specific matters, you may also contact our legal department at legal@run-assistant.com. We are committed to addressing your concerns promptly and professionally.